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How can I make an order?Select your preferred size, add any special notes if needed, and click "Make an Enquiry" to proceed. Fill in your details at checkout, and once your enquiry is submitted, our team will contact you shortly to confirm your order.
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Where is your boutique located?Our boutique is located in the iconic Notting Hill Gate at 116 Kensington Park Road, W11 , London, UK. Please visit our contact page.
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Can I bring a guest to my appointment?Yes, we welcome clients to bring someone special. Due to space limitations, we kindly ask that you bring a maximum of two guests, unless otherwise requested in advance.
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Do I need an appointment to visit your atelier?Yes, all visits to our London atelier are by appointment only. This ensures that we can provide a dedicated, personalised experience tailored to your needs. To book a consultation, please reach out via our Bespoke Enquiry Form or contact us directly.
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Do you offer virtual consultations?Yes, if you cannot visit our atelier in person, we offer video consultations to discuss your vision, design preferences, and fabric selections before starting the bespoke process.
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How long does the bespoke process take?On average, the bespoke process takes three months. We recommend allowing enough time for fittings and hand-finishing. Fast-track services may be available upon request, depending on our atelier’s availability.
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Can you accommodate rush orders?We may be able to expedite production depending on the complexity of the design. If you require a rush order, please contact us as soon as possible to discuss your timeline.
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How do I determine my size for an Aimee Joyce London dress?We provide a detailed size guide, including UK, US, and international dress size conversions. You can refer to our Size Guide for exact measurements before ordering.
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Do you carry standard sizes in-store?As a bespoke couture house, we do not carry ready-to-wear stock in standard sizes. Each garment is custom-created to fit the client’s exact dress size measurements.
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Do your dresses have stretch?Our luxury fabrics are carefully selected for their structure and elegance, and many have minimal stretch. If you require a garment with more movement, we can discuss fabric choices during your consultation.
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